Why have I received a lower amount of payout than what I requested?

The payout amount may differ from the desired payment because the withdrawable balance (see What is withdrawable balance on Console?) can decrease after the end-of-day process, when the charges and net obligation (any trading losses for the day) are debited from the account. The end-of-day process usually takes place between 5 PM and 9 PM, depending on when the end-of-day files are shared.

Did you know?

If you place a withdrawal request for an amount higher than the withdrawable balance, the available withdrawable balance will be credited to your bank account.

Example Scenario

You place a withdrawal request for ₹15,000 at 10:00 AM. Post our end of day processes, if the withdrawable amount is ₹12,000, this is the amount credited to your bank account.

The funds deposited into the trading account during the day are immediately available for trading, but they cannot be withdrawn until the following day due to end-of-day settlement and reconciliation procedures, which could result in a lesser payment amount.